Terms and Conditions – Lawn Mowing Putney

Welcome to Lawn Mowing Putney. By engaging our services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully to ensure a clear understanding of our policies.

1. Service Provision

We provide professional lawn mowing services in Putney, offering high-quality and reliable landscaping solutions. Our services include mowing, trimming, edging, and general lawn maintenance.

1.1 Scheduling and Appointments

Booking: Appointments can be scheduled online or via phone. We recommend booking at least 48 hours in advance to secure your preferred time slot.
Cancellation: Cancellations must be made at least 24 hours in advance. Late cancellations may incur a fee.
Rescheduling: We strive to accommodate rescheduling requests but cannot guarantee availability.

1.2 Service Area

Our services are available within the Putney area. Requests outside this region may incur additional charges or may not be accommodated.

2. Payment Terms

All payments for services rendered are due upon completion of the job unless otherwise agreed upon. We accept various payment methods, including cash, credit/debit cards, and online transfers.

2.1 Pricing

Standard Rates: Our pricing is competitive and based on the size and complexity of the lawn.
Additional Services: Services beyond standard mowing, such as fertilizing or pest control, will incur extra charges.
Estimates: We provide free estimates upon request. These estimates are subject to change based on actual job requirements.

2.2 Late Payments

Late payments may result in additional fees. Continued failure to pay may lead to suspension of services until the account is settled.

3. Client Responsibilities

Clients are expected to prepare the lawn area for service, which includes clearing any obstacles that may impede mowing or maintenance.

Obstacles: Remove toys, tools, or any objects that could hinder our work.
Pets: Ensure pets are secured or kept indoors during service to prevent accidents.
Access: Provide clear access to the lawn area for our team.

4. Service Standards

We adhere to high standards of quality and professionalism. Our team is trained to handle various lawn types and conditions.

4.1 Quality Assurance

We ensure that all services are performed to the satisfaction of our clients. If any issues arise, please contact us within 24 hours for resolution.

4.2 Equipment

Our team uses state-of-the-art equipment to deliver efficient and effective lawn care. We maintain our tools regularly to ensure optimal performance.

5. Liability and Insurance

Lawn Mowing Putney is fully insured to cover any accidental damage or injuries that may occur during service. However, we are not responsible for pre-existing conditions or structures not related to our work.

Damage: Any accidental damage will be addressed promptly. Clients are encouraged to report issues immediately.
Insurance: Our liability insurance covers damage to property and personal injury claims.

6. Termination of Services

Either party may terminate the service agreement with proper notice. Upon termination, any outstanding payments must be settled promptly.

6.1 Grounds for Termination

Breach of Terms: Failure to adhere to the Terms and Conditions may result in termination.
Non-Payment: Persistent non-payment will lead to suspension or termination of services.
Misconduct: Any inappropriate behavior towards our team will not be tolerated and may result in service termination.

7. Privacy Policy

We respect your privacy and are committed to protecting your personal information. All data collected is used solely for service provision and will not be shared with third parties without your consent.

7.1 Data Collection

Information: We collect necessary information such as name, address, and payment details to facilitate our services.
Usage: Your information is used to schedule appointments, process payments, and improve service quality.

7.2 Data Protection

We implement robust security measures to protect your data from unauthorized access, alteration, or disclosure.

8. Dispute Resolution

In the event of a disagreement, we aim to resolve issues amicably through open communication. If a resolution cannot be reached, the matter may be escalated to a neutral third party for mediation.

8.1 Mediation

Both parties agree to engage in good faith negotiations to settle disputes before seeking legal remedies.

8.2 Legal Jurisdiction

These Terms and Conditions are governed by the laws of the United Kingdom. Any legal actions will be conducted within the appropriate courts of jurisdiction.

9. Amendments to Terms

Lawn Mowing Putney reserves the right to amend these Terms and Conditions at any time. Notices of significant changes will be communicated to clients via email or other agreed-upon methods.

Effective Date: Updates to the Terms and Conditions become effective upon publication.
Notification: Clients will be notified of changes to ensure continued compliance.

10. Acceptance of Terms

By availing of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

Thank you for choosing Lawn Mowing Putney. We look forward to providing you with exceptional lawn care services.